Sunday 13 January 2013

Cleaning the mess in the aid industry: Oxfam’s faux pas

Cleaning the mess in the aid industry is critical
Picture source: winningprogressive.org

Let me start with my own recent experience. I opened my letter box upon returning home after a day’s hectic activities on December 2012. One of the two letters I received was from Save the Children, a leading non-governmental organization seeking lasting change in the lives of children based in the UK. I entered my apartment to see what the surprise is this time. And indeed I was surprised. A stereotypical starving-looking face of a child incontestably of African origin lied on top of the package in the envelope to solicit for financial support. Why this picture? I repeatedly asked myself. I wasn't too surprised either. The use of images is so common a strategy for several international organizations and NGOs to raise money for projects and programmes in developing countries. I was rather surprised this approach of getting aid to help the poor has taken a door-to-door, house-to-house form.

This approach described above – showing ‘damaging’ images and videos of hungry-looking, poverty-stricken people to court public sympathy for increased donations – is nothing new. It has existed for centuries in the aid industry. Pictures of people ravaged by war, poverty, hunger and diseases have found their way into websites, reports and campaigns of international organizations and NGOs that are into development and poverty reduction.

The recent survey by UK-based Charity Oxfam on the perception of Africa only justifies the degree of damage that has been caused so far. In a randomized selection of 2009 people, according the Oxfam, almost half (47%) of the people identified hunger. The survey suggests over-exposure to negative media and advertising portrayals of Africa and developing countries in other parts of the world may be contributing to this sense of disempowerment. Respondents described this portrayal as ‘depressing, manipulative and hopeless’, with 43% of respondents saying it made them feel that conditions for people living in the developing world would never improve.[1] In another poll by Oxfam this time online, over half (55%) of 1295 respondents mentioned issues relating to “hunger”, “famine” and “poverty”, when they were asked “the first things that come to mind when you think of Africa”.

The causative is missing

These findings are of course behind Oxfam’s new campaign – with the mantra “Let’s make Africa famous for its stunning countryside, not hunger” – to display images of landscapes and waterfalls in Africa across newspapers, outdoor and digital media. These perceptions developed largely as a result of exposure to despicable images and documentaries are not limited to the UK only but have turned a phenomenon in several developed countries. What has been the nature of this? I tend to bring to the fore the reality that is neatly misinterpreted not only by Oxfam but several other international organizations, NGOs and philanthropic agencies seeking to improve the lots of the poor in Africa. The issue at hand largely goes beyond what Oxfam has started doing. Surprisingly missing in the discourse is the cause of this act. What contributes to the spread of these images? Who contributes to spreading these images and for what purposes?

For the past decade, the aid industry has seen incessant proliferations of images portraying hunger and poverty from the digital media to the print media. It is today part of the social media. These stereotyping images depicting helplessness have increased for three main reasons. First, images of poverty and hunger have been used to court the sympathy of the public to donate. Second, these images have been adopted as evidence to prove to donors that their monies are being put to good use. Lastly, the growing challenges and threats of poverty and hunger across developing countries especially those in Africa have inspired different and sometimes harsh measures to solve and reverse the gloomy trend.
The question is that have these images and videos been capable of getting the sympathies of the public, international organizations and philanthropists to contribute. Yes, they have worked in raising huge funds but with remarkably negative implications. Oxfam’s surveys have uncovered have one element of the implications.

There are more questions than answers. There is a question of contradiction. The rhetoric of this campaign to dignify “damaging” images contrasts sharply with the sobering reality. It is a fact that several reputable international organizations and non-governmental organizations have engaged in the use of images that portrays hunger and poverty as part of their fundraising campaigns. Oxfam, I can throw this challenge, cannot absolve itself of this act. It’s now commonplace. This narrative portrays another stark mess that has characterized the aid industry. Organizations today work with these images and videos, so a counter-campaign to refocus on images of Africa’s countryside is at best contradictory. These stereotype images unfortunately define the modus operandi of aid organizations and donors today.
Again, is there not a question of morality? With the growing knowledge, awareness and openness of the direction of global development, governance and cooperation, there are very serious moral and ethical questions if donors still need images and videos to get convinced to contribute to development of the poor or an economy. For me, the decision to hold on to the supposedly Western belief of helping the poor should have nothing to do with “damaging” images and videos.

Allure of Oxfam’s Campaign

The campaign by Oxfam to reverse this trend is a good start but dangerously simplistic and misleading. I doubt this quick-fix campaign to be the solution to reverse this old pattern that has crept into aid industry. Oxfam’s campaign approach rather confuses the causes and effects. While it focuses on the effects, it is dead silent on what causes the use of these images and documentaries and those behind. There have been implications. We have the ‘aid fatigue syndrome’ at hand. Unless of course the argument is that of Dambisa Moyo’s “Dead Aid” (that aid is not working), this syndrome should be a cause of worry. The public is tired of making donations not driven by their own knowledge to expand the prospects of development but an image or a video of poor and hungry-looking people. As Oxfam’s survey suggests, “three out of five of those polled said they were or had become desensitised to images depicting issues such as hunger, drought and disease and almost 1 in 4 (23%) admitted they turned away when confronted by such images.” The damage has been done. Is this campaign the right solution? Absolutely not!
If this habit of showing images of and video documentaries on poverty, hunger, diseases and drought persists, one can easily predict irreversible destruction of the aid industry. Perversely, this poses a challenge to the agenda of aid effectiveness. Continuous exposure to images means one thing; that aid money is not achieving its intended purpose. The right call should be a complete change of tack. There should rather be a massive and radical clean-up of the aid industry. This architecture of aid premised on “images” needs urgent rethinking. This campaign style must stop! Oxfam, to say the least, is at fault. This is why in my opinion their campaign is prima facie a faux pas and contradictory. The campaign is a gravely misinformed. The solution is never the sheer lamentation or quick fix image-restoring campaign of Oxfam. The mechanisms of raising funds should change.

Nonetheless let me hasten to add that I am not in any way downplaying the contributions Oxfam is making in enhancing livelihoods in developing countries. They are up to task and incredibly achieving results in their humanitarian activities. But the time has come for a sweeping change. It is now or never!

And to those with somewhat prejudiced perceptions and misinformed judgments of the state of Africa because of pictures and videos of mostly “exaggerated” hopelessness, they can continue live in that state of distasteful ignorance. Those bent on generalizing an image or video to mean the condition of Africa can continue to live in their own yet-to-be-discovered planet. They might be missing out. Africa two decades ago is different from Africa today. Progress has been made and is continuing unabatedly regardless of the challenges we see now. I am optimistic of a change possible to make far-reaching human development and economic growth happen in Africa.

I end with a quote of reasoning from the two renowned MIT economists, Esther Duflo and Abhijit Banerjee in their book “Poor Economics: A radical rethinking of the way to fight global poverty”, “To progress, we have to abandon the habit of reducing the poor to cartoon characters and take time to really understand their lives, in all their complexity and richness”.

This article marks the start of a campaign dubbed “Cleaning the mess in the aid industry” that will be happen right here on this blog “Rethinking Poverty and Development”, “The harsh truth and revealing reality of global development and governance”.

BY: Stephen Yeboah [profstephenyeboah@gmail.com]



[1] Oxfam Press Release (December 28, 2012), “Show Africa’s potential not just its problems”. http://www.oxfam.org.uk/media-centre/press-releases/2012/12/show-africas-potential-not-just-its-problems-says-oxfam (Accessed January 11, 2013)

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